Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners in California cannot disqualify Section 8 tenants solely based on this factor. -
Are you licensed?
Yes, we are a licensed property management company, and all our inhouse managers are also licensed. This ensures compliance with all relevant industry standards and regulations and have current errors and omissions insurance. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues - if urgent you may text your dedicated manager.. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer ACH transfers for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to choose the tenant?
Due to fair housing issues, we do not allow the landlord to choose the tenant unless they personally know an applicant (case-by-case) -
Do I get to see the lease or sign it?
We use the California Association of Realtors provided lease agreement and we sign as your property manager. -
Do you sell real estate too?
ABSOLUTELY! If you are interested in buying or selling, we can discuss available options. We even offer discounted listing agent commission to our property owners who sell. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule, via direct deposit or check (case-by-case), after rent is collected, cleared the bank and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options, but our preferred method is online payments. Payments are also accepted via mail or delivery. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request. -
How much security deposit do you charge the tenant?
Security deposit amounts typically align with market standards and legal requirements, generally one month’s rent. The specific amount may depend on factors such as rent price and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units, condos, small to medium sized HOAs, and some commercial spaces. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Security deposits are typically held in a dedicated account, but is negotiable on a case-by-case basis - most specifically if we take over management with a tenant already in place. The handling of security deposits varies by jurisdiction and company policy.